Question 1

Will my second-hand drone have warranty?

Accepted Answer

Yes, it will. heliguy™ provides warranty on its Approved Used items. The length of the warranty will range depending on the Approved Used grade of the product, ranging from 12 months warranty for a Grade A item, down to three months warranty for Grade C hardware.

Question 2

How does the Approved Use Grading System work? What does each grade mean?

Accepted Answer

Depending on the condition of the drone or camera and the range of accessories included, heliguy™ will assign each item an Approved Used grade; These grades will impact the price you'll pay and the warranty you will receive. Grade A: The product is as good as new - 12-month warranty. Grade B: There may be some small cosmetic defects - 6-month warranty. Grade C: There may be some large cosmetic defects - 3-month warranty.

Question 3

What happens if my second-hand drone breaks or is damaged?

Accepted Answer

Our DJI-approved technicians will check the issue if your drone breaks or gets damaged. Some of our Approved Used items will be available within our Repair Refresh drone crash cover policy. Click here for more details on Repair Refresh and which drones can be covered by this package.

Question 4

Why buy a refurbished drone?

Accepted Answer

Buying a second-hand, refurbished drone is more budget-friendly than purchasing a new model. By choosing a used drone from heliguy™, you can have peace of mind that your equipment has been refurbished and tested by our technicians. You will receive a warranty, and you can access dedicated support from our UK team.

Question 5

Is DJI Osmo Action 4 compatible with accessories of the last-generation product?

Accepted Answer

Osmo Action 4 is compatible with most accessories of its predecessor, such as: Osmo Action Extreme Battery Osmo Action 1.5m Extension Rod Kit Osmo Action Biking Accessory Kit Osmo Action Diving Accessory Kit Osmo Action Multifunctional Battery Case Osmo Action 60m Waterproof Case Osmo Action Adhesive Base Kit Osmo Magnetic Ball-Joint Adapter Mount Osmo Action Chest Strap Mount Osmo Action Suction Cup Mount Osmo Action Helmet Chin Mount Osmo Action Handlebar Mount Osmo Action Surfing Tether DJI Floating Handle Osmo Backpack Strap Mount Osmo Action Hanging Neck Mount Osmo Action ND Filters Set Osmo Action Surfing Tether Kit Osmo Action Bike Seat Rail Mount Osmo Action Curved Adhesive Base Kit Osmo Action Mini Extension Rod Osmo Action 360° Wrist Strap Osmo Action Mini Handlebar Mount Additionally, there are new Osmo Action 4 accessories, including the Osmo Action Bite Mount, Osmo Action GPS Bluetooth Remote Controller, and the Osmo Action Road Cycling Accessory Kit.

Question 6

What improvements does Osmo Action 4 have in terms of image quality? What are its advantages in low-light recording?

Accepted Answer

Osmo Action 4 has a larger 1/1.3-inch image sensor than its predecessor. With a single pixel equivalent size of 2.4μm, Osmo Action 4 delivers footage with minimal noise in both moving and low-light scenes. D-Log M is designed for professional videography. It enhances the dynamic range in high-contrast or multi-coloured environments (such as blooming gardens). It enables greater flexibility in colour grading during post-editing, capturing the scene's essence. 10-bit color depth enables smoother colour transition with no discrete step changes. The 155° ultra wide-angle also captures an expansive view of your surroundings during movement, creating an intense visual impact and immersing you in vast landscapes when recording scenery.

Question 7

What resolution settings does Osmo Action 4 support?

Accepted Answer

Osmo Action 4 supports the following resolution settings: 4K (4:3): 3840×2880@24/25/30/48/50/60fps 4K (16:9): 3840×2160@100/120fps 4K (16:9): 3840×2160@24/25/30/48/50/60fps 2.7K (4:3): 2688×2016@24/25/30/48/50/60fps 2.7K (16:9): 2688×1512@100/120fps 2.7K (16:9): 2688×1512@24/25/30/48/50/60fps 1080p (16:9): 1920×1080@100/120/200/240fps 1080p (16:9): 1920×1080@24/25/30/48/50/60fps

Question 8

Can I mount third-party action camera accessories to Osmo Action 4?

Accepted Answer

Yes. You can mount third-party action camera accessories with the quick-release adapter mount.

Approved Used Grade B DJI OSMO Action 4 Adventure Combo

DJI Osmo Action Key Features

Capture Your Most Thrilling Adventures

Why you should buy from heliguy™?

Comprehensive, lifetime assistance to help you start and scale your operations.

Streamlined Delivery

Trusted UK Partner

UK Support