Managing A Highly Anticipated DJI Release

  ManagingDJIRelease1.png UPDATE: We have had it confirmed by DJI that dealers such as Heliguy will be prioritised in terms of product shipping, making the Mavic Pro available through dealer channels before they will be shipped directly to customers from DJI.     DJI have cemented themselves as the leaders in consumer drone manufacture. With this in mind, it's little surprise that any announcement from the Shenzhen tech giant causes a great deal of excitement. This has recently been the case with the DJI Mavic Pro, a foldable quadcopter which offers a huge array of features contained within a highly portable body. Heliguy has been inundated with interest and pre-orders have been pouring in.

Due to demand, we're currently offering the Mavic on a first-come-first-served basis.

However, DJI is notorious for shipping products in limited batches. We have experienced this every year from 2012 all the way up to last week's Mavic launch. We are in constant contact to ensure that we receive stock in as timely a fashion as possible. We've been in this position before, many times, with DJI making an announcement at least a month ahead of the product's shipping date. For all of those finding the wait hard to bear, please bear in mind that we're working as hard as we can to ensure we receive a Mavic shipment as soon as possible. Many of you will have dealt with us before and know that we're serious about delivering the highest quality of UK-based service and that's why people choose us over dealing with DJI directly. We're thrilled with the level of interest shown in the Mavic and can't wait to share it with our customers but until then please bear in mind that due to sky-high demand, there may be some waiting involved. For all those that have placed orders, thanks for choosing us, our mission is to always put the customer first in all things - for those considering it, bear in mind that there may be some slight delays - but we're the smart choice in terms dedicated support, contactability and service levels. If you want to talk further about what Heliguy can offer, call our customer service team on 0191 296 1024 or email info@heliguy.com. We will keep you updated as and when the stock hits our warehouse.

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Keep checking back to Heliguy's Insider blog for more DJI product information and, of course, the latest news from the drone industry.