Drone Servicing

heliguy™ drone servicing covers structural, motor, battery and cable checks; software updates and calibrations; and camera functionality. If any faults are found, we will ask you to approve the necessary repair before our technicians initiate a remedy. Following repair, we will perform a flight test to ensure the drone works under operational conditions. A Certificate of Service will be issued after the service/repairs are complete. Please note that this is not a certificate of airworthiness, as these can only be supplied by the relevant authorities.

The price of a heliguy™ in-house drone service depends on the size of your drone. We offer the following packages:

• Small - £99: DJI Mini Range; DJI Mavic 3 Range; DJI Mavic 2 Range; DJI Air Range; DJI Phantom Range; DJI Spark Range.

• Medium - £149: DJI M30 Range; DJI Inspire Range; DJI Matrice 200/210.

• Heavy-lift - £249: DJI M300/M350 RTK; DJI Matrice 600 Range; DJI Matrice 210 RTK.

This includes the cost of collection/return, but not repairs, if required.

We aim to complete all services within 10 working days. If there is an issue found with your equipment, it will be booked in for repair and the process will be extended to 28 working days.

Use our online booking system to create a ticket for servicing. Complete the necessary details and select Service under the Help Topic drop-down. Send your equipment by collection or DPD label issued by us. We cover postage both ways.

We recommend that you service your drone at least once every 6-12 months or every 200-400 flight hours.

The more often you're using the equipment, the more often we'd recommend a service.

For those using drones commercially, we'd suggest a service at least once every six months to ensure that your equipment is up to the job.

We do not offer a warranty on the servicing itself, however, a six-month warranty will be issued on any parts that are replaced.